Let's Talk About Google Duplex!

Published on May 10, 2018
Google Assistant making real phone calls?! Artificial intelligence is taking crazy steps forward. How far will it go?
Talking AI with Neil Degrasse Tyson: us-tv.org/tv/video-y9U10qdDQqk.html
Google Duplex blog post: ai.googleblog.com/2018/05/duplex-ai-system-for-natural-conversation.html
MKBHD Merch: shop.MKBHD.com
Video Gear I use: kit.com/MKBHD/video-gear#recommendation17959
Tech I'm using right now: www.amazon.com/shop/influencer-0bfe542e


  • Killer Eh? I See Marques

  • whats next

  • Detroit become human

  • Somebody please stop google

  • Is it just English

  • Duplex is going to be sold to companies so that they can make call centers obsolete. You will get cold calls from AI.

  • I think it's nothing short of amazing. It's only the beginning.

  • Your mum doesn’t love you

  • This is gay

  • "Among the most viable of all economic delusions is the belief that machines on net balance create unemployment. Destroyed a thousand times, it has risen a thousand times out of its own ashes as hardy and vigorous as ever. " Henry Hazlitt, Economics in One Lesson This is a line from a book published in 1946... The PDF is freely available all over the place. Read the book or just read the section on "automation destroying jobs" and it will quickly dispel all worry that this is a legitimate concern...

  • My question is about "how far is this going": What happens, when the hair saloon or the restaurant does not employ a human assistant, but uses google duplex as a receptionist and a google duplex user calls? What happens when the two AI talks to each other about their human users? Are the gonna talk still by human voice or change to some kind of machine language? Or are they going to talk about how rude humans are to them? Or are they gonna talk about if they don't even need humans?

  • What if the other side have a duplex too 🤔😂🤯

  • At some point what will you need humans at all for, you wont even be able work to eat, its to many people on this earth now for more jobs to be taken away.

  • HER is coming

  • We are diving into a whole new realm of chronic anti social behavior.

  • What's the song

  • Wait so she knew she was talking to a robot and still said have a great day?

  • Jarvis is best

  • When you get those soliciting calls they don't announce that your talking to a robot, so why should Google. Just don't agree to buy anything lol

  • If I can tell if my partner is looking at other family members while she is talking to me on the phone and I am miles away from her then I can tell that I am talking to a robot.... Not that hard......

  • Thanks for your video I turn google assistant off on all of my devices because I seen that it actually saves what you say every time you say something to it..... its in the online google settings somewhere I forget... You gotta dig pretty deep as you would expect and it is always set to on as you would expect too.... so that they can trick you into accepting them to allow them to track and listen to what you say.... Fk off google.

  • The ones being called could feel like they wasted time and effort trying to network and build a rapport with a prospective return customer, secretary, or broker if they find out after the fact. If they knew it was a robot, they could still make the appointment, without building up their own expectations of adding a contact when they actually weren't.

  • That is terrifying and awesome at the same time

  • Robot assistants will never be forced to declare their non-human status. Because: People never want their assistants (human or not) to run into a problem that inly "the boss" can fix. So a seemlessly human sounding assistant is the only way to go. Eventually the entire senate and house and every elected official will have an AI assistant. So they will never vote in any law that will impede the very thing that gives them even more freedom.

  • Holy shit how is this real this Isn’t real this is a joke I never thought in my life or when I die technology would go this far this is more than my conscious mind can even obtain ☠️💀😂

  • Wow, speechless...

  • google duplex just isnt necissary. people should be able to call and schedule a fucking haircut

    • "Isn't necessary" is always the word to describe new tech, and 10 years down the line, you can't live without it. Seriously, I bet duplex will be a major part of everyday life in a decade or so.

  • We have Some artificial intelligence to talk about toddayy!

  • That sounds awesome, but it also means less people speaking to less people, which is encouraging an antisocial society.

  • Google Duplex is the future.

  • This is really a mind blowing feature


  • Well, it's getting close to that time when all humans will be doing is waking up and just hang around and watch the robots run the show. Yup!.

  • And just imagine google duplex coupled with next gen deepfake.. Facevideo maker robot ..and its video chatting with u snd u dont even realise its a robot

  • Just imagine ur pubg teamate is a bot and it continously voice chat with u and play with u like a human..we already have very great ai in some games not in pubg obviously but other one'

  • "Hii ..i m 'x' u just msged me on fb. Can i know ur no.."and then "blah blah blah ...!" 4days later.after everyday 5-10min convo." will u send me ur pictures..gud one i mean u know whst i mean" the person would think he has got new gf or something and some day he will come to know it was a robot and he's got fucked up he shared all photos and personal info like adress and all

  • This has very little to do with the Turing test - let alone 'passing' it. The evaluator in the proposed Turing test is aware that he/she interacts with a human and a computer (or several of each) and he/she has to communicate in a manner which deliberately attempts to expose the computer. Such questions will typically involve a high level of abstraction and 'traps' which a computer are prone to fall for (irony, word plays, constructs designed to expose self-contradiction etc). Oppositely, a fairly narrow, predictable and factual range of questions will inevitably be asked when booking a haircut appointment.

  • This makes me super unsettled and I can't really explain why...

  • Is Wednesday the 6th or the 7th google

  • Wow google duplex cant even say you too

  • We have reached a new level of laziness that we cannot understand, and comprehend the simplicity to pick up a phone and talk to someone without being able to do that. Jk this is actually pretty dope 🙂

  • android P = Pretzels

  • You should definitely talk to Elon Musk!! PLEASE THAT WOULD BE AMAZING!

  • RIP Siri

  • I think if they add something at the beginning like... "Hi there, I'm [insert name]'s Google Assistant, I would like to book a salon appointment for him/her" ...this is more ethical in technology and design terms. This ensures the person at the other end knows it is an AI, as well as keeping the continuity of the conversation (especially with the way Google Assistant is speaking im the demo, really incredible)

  • Watch after playing detroit being human...creepy

  • The real question is, how lazy can we go?

  • Welp we're reaching to a point where humans won't bother to talk to another human ever again

  • Marques, I am an author, do you know if Google Duplex can create audio files for audio books currently?

  • Hey Google, do my math homework! No problem! Hey Google, kill my ex! Noo problems! Wait? What Ex?

  • Hay Google tell this loud mouth to stop blowing up my phone lol

  • Good but one thing for sure, it will not work well like that in different countries.

  • So basically Detroit Became Human

    • UnboxingTV In a few years it'll be a reality

    • Acrenzo well.. just software wise at the moment. Hardware - not really

  • now im waiting for elder scrolls npc as smart as duplex

  • Yes, but i cant at 10h goooglee, so you fucked up my schedule hahaha Noting can replace human yet

  • Android become human......

  • there should be one line, i think. "Hey i am lisa's presonal google assistant and lisa want me to book for haircut... may i continue? NEED TO INTRODUCE himself/herself..?itself :P

  • He made this review painfully longer than it needed to be.. We get the concerns but 5 mins worth come on lol

  • ex machina anyone?

  • Lol😂 iam just thinking about the indian accent on it

  • thats so creepy

  • What If instead of announcing before phone call, the Google Assistant uses a very familiar voice that become super popular that everyone knows and can recognize the voice, for instance someone picks up the phone oh it's Google Cheryl, hi Cheryl what's up

  • That was creepy😕😕😕

  • This is technology meant to assist and serve you lazy humans. Get over your moral qualms and let the tech serve you.




  • But if we have all these bots going around, not knowing who's human... What if one day there will be more robots then humans? Will they have consciousness? Will they really have the same values as us? Will they be more destructive then humans? Will this change the vibe of society and forever remove nature from the picture? *We shouldn't take these risks.* For now, *we must require that they tell us it's a robot.*

  • Welcome to Detroit: Become Human

  • your concerns about it tricking people into thinking it’s a robot were resolved they added a little message at the beginning that says it’s a google assistant


  • “Assistant, order me Chinese food”

  • Imagine how uncomfortable it is to be an employee talking to an a/i. But at the same time I’m sure some people would prefer that over actual people

    • Bob Didlboc its more efficient for both sides.

  • Terminator

  • I don't think I'd feel as weird if I asked, "Hey, are you a Google Assistant?" And it said yes. I find it odd even hoping that AI would be "honest," but I'd just want to know that I could ask that and then have the thing tell the truth, if that makes sense.

  • Me: „Hey Siri, what do you think of Google Duplex?“ Siri: „dead“

  • You had to say "Hey Google".... Now I know I don't need a jacket tomorrow....

  • What is this

  • We’re getting closer and closer to CyberLife. Lol.

  • the movie Her looking pretty real now

  • Google duplex is for us socially awkward people

  • If I am on the other end of that call, say the business taking the call from Google, I would want to know if it was a robot. I do not want to be wasting my effort and time with being friendly with a machine. I would be way more to the point and not worry about making anyone comfortable.

  • Goalpost Analogy 👌 Always On Point 😎

  • There is a wow factor, no doubt. However this to me is Technology push and not demand pull. When its about the former, we have to step carefullyl. I mean, we can just about push the boundaries of Technology to do almost anything. The question is, are they solving real life issues or making somebody or organisation famous!


  • Nice try :)

  • The end of call centers.

  • Google should integrate into Google Duplex and emergency calls .. you write to it by text "call the police because my husband is killing me or my dad/mom is killing me(child abuse)" and it could call pollice without the child or the woman/man risking to make the call himself.. as they have the power for reservetations why not and emergency calls

  • APPLE watches BLACK MIRROR so they decided to keep siri under our control. Not to develop it to control us in the future. lol

  • what happens if google duplex calls google duplex?

  • Yay, now I can "call" my parents without having to actually do it.

  • Doesn't Google assistant give a disclaimer to tell you that you're talking to an ai

    • RandomUser it does, but when this video was made nobody knew whether it would or not

  • All the way

  • It feels a little bit wierd to me.. but at same time I'm excited to use it

  • R.I.P call centres..

  • Thanks MKBHD

  • Makes it easy for Google Assistant to mimic Rachel from Friends !!

  • Imagine you call in a few years and get insulted because they think you are an AI.

  • I can tell u why Mark its cuz ur feeling Humanist protection instinct-- U want to no cuz ur a Humanist which will stop u from integration (merging) this race all colors will become vital and thriving very shortly after Comp super intel takes over our earth n sky-- Some humans will fight it and redevelop the 6th sense to maintain a level of distance and awareness if not actual competency over the rise of the machines-- others will embrace it and become immortal follow this out with crazed syntho lafter

  • We're closer to Detroit than ever...